Přesně v zlatém středu – skvělá kniha za férové ceny.
In "The Customer Service Revolution," DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating t ...Whole Description
Delivery options
Payment options
Returnable within 14 days
Thousands of verified reviews| SKU | 9781626341296 |
|---|---|
| Author | Dijulius John |
| Publisher | Greenleaf Book Group Llc |
| Publication date | 2015 |
| Language |  |
| Condition | velmi dobrý |
| Description | In "The Customer Service Revolution," DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer which ultimately permeates into people s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert s Spa, into one of the top 20 salons in the |
We give things a new story. We sell and buy books, Lego sets, board games and PC games. In the beginning, it was the wish of two enthusiasts to improve the functioning of second-hand bookstores and be beneficial to the world. Today, we create a huge community of conscious people who are looking for a sustainable shopping choice from a financial and environmental perspective. And with them, with you, we write new stories of things that would otherwise remain forgotten. We will send you the money for everything you sell to us immediately. With us, you don't wait for the books to sell. We will do what we say. We believe that even the smallest details are of great importance, so we think through every aspect of our business, from the way we buy books, through packaging materials to communication with each of you. We have designed our Restocks loyalty program of shopping credits to reward you for every support you give.
